Masterclass Objective:

This session is designed to equip tourism and hospitality businesses in Northern Ireland with practical insights and real-world examples to navigate their digital transformation journey beyond basic digitization. Participants will gain clear, actionable steps to effectively implement digital solutions and successfully complete their DTFF applications to secure funding.

Agenda

2:00 PM – 2:15 PM: Welcome & Introduction

 2:15 PM – 3:00 PM: Understanding Digital Transformation and Its Impact on Tourism & Hospitality

 3:00 PM – 3:30 PM: Implementing Digital Solutions – Key Technologies for Enhancing Customer Experience and Operations

 3:30 PM – 3:45 PM: Break

 3:45 PM – 4:00 PM: Case Studies – Real-World Examples of Digital Transformation Success

 4:00 PM – 4:30 PM: DTFF Application Guidance – Steps to Secure Funding

 4:30 PM – 4:45 PM: Q&A and Next Steps

This interactive masterclass will provide tourism and hospitality professionals with the tools and knowledge to enhance guest experiences, streamline operations, and boost competitiveness through digital transformation.

This event is free for individuals and will be hosted online via Zoom.  Please note, your email confirmation, Live Stream link and access code will come from noreply@glistrr.com, please add this to your list of trusted accounts to prevent information landing in your junk folder. 

This workshop is brought to you as part of Go Succeed NI. Go Succeed represents a significant investment in local entrepreneurs and businesses, funded by the UK Government.