Before purchasing live stream access Please ensure that your device has the minimum requirements. You can check here.
ABOUT THIS EVENT
Join us for an interactive online workshop, "Understanding CRM for Small Businesses," tailored specifically for small, local businesses in Northern Ireland. This hands-on session will demystify Customer Relationship Management (CRM) systems and show how they can transform how you connect with customers, streamline operations, and boost growth. From managing contacts and tracking leads to automating communication, you'll learn the essentials of CRM without the jargon, with real-world examples and actionable insights.
Whether you're a café owner, retailer, or service provider, this workshop will provide a roadmap for choosing and implementing the right CRM to match your unique business needs. Engage with local business owners facing similar challenges, explore user-friendly CRM options, and discover simple, practical ways to build stronger customer relationships. Don't miss this chance to elevate your business with the power of CRM!
What will be covered: CRM Basics & Importance: Understanding CRM’s role in small business growth and customer relationships Choosing & Setting Up CRM: Key features, comparisons, and step-by-step setup guidance Organising & Tracking: Effective contact management and lead tracking for better engagement Automation & Communication: Automating emails, reminders, and follow-ups for streamlined operations Measuring Success: Using CRM analytics to make data-driven decisions and improve customer insights.
This event is free for individuals and will be hosted
online via Zoom. Please note, your email
confirmation, Live Stream link and access code will come from noreply@glistrr.com, please add this
to your list of trusted accounts to prevent information landing in your junk
folder.
This workshop is brought to you as part of Go Succeed NI.
Go Succeed represents a significant investment in local entrepreneurs and
businesses, funded by the UK Government.
